Terms of Use

These terms are the agreement between you and Dominic Tigreros-Bosini, trading as Prentice (“Prentice”, “we”, “us”), covering prenticehq.com and everything on it. By making an account you accept them.

Our Privacy Policy explains what we do with your personal data and forms part of this agreement.

If you’re under 18, it’s worth reading these with a parent or guardian. They’re written to be readable, and if any of it doesn’t make sense we’d rather you asked us than guessed — email hello@prenticehq.com.

• You must be at least 13 years old. That’s the age at which you can agree to online services yourself in the UK.
• We ask for your date of birth when you set up your account, and we check it. Giving a false date of birth to get around the age limit is a breach of these terms.
• Prentice is built around UK apprenticeships. You can use it from anywhere, but the content assumes the UK system and we make no claim it’s useful elsewhere.
• One account per person. Don’t share it and don’t create accounts for other people.

If we find out someone under 13 has an account, we’ll close it. Our Privacy Policy explains exactly what we keep in that situation and for how long.

• Give us accurate information and keep it up to date. Your date of birth and email address matter most.
• Keep your password private. If you think someone else has got into your account, change it and tell us.
• We email you when a new device signs in. Those emails exist for your protection — please don’t ignore one you weren’t expecting.
• You’re responsible for what happens under your account, unless someone got in through no fault of yours.

We provide guidance, preparation material, practice, and information about apprenticeship opportunities. That’s genuinely useful and we work hard on it. Here’s where it stops.

We cannot promise you an apprenticeship

Nothing on Prentice is a guarantee of a job, an interview, an offer, or a place on any programme. Employers run their own recruitment and make their own decisions. Any statistics we publish describe what has happened for other people; they are not a prediction about you, and they aren’t a promise.

We are not your careers adviser, and not your school

What we offer is information and practice, not professional advice about your individual circumstances. For decisions about your education, talk to your school, college, or the National Careers Service too. Don’t treat Prentice as the only voice.

Feedback is opinion

Feedback on your CV or in a mock interview is the honest opinion of the person giving it, often an apprentice who’s recently been through it. It’s not a verdict, and a different reviewer might say something different.

We are not your employer

Using Prentice doesn’t create a job, a training contract, or any employment relationship with us.

Using Prentice, you agree not to:

• Harass, bully, threaten, or abuse anyone, or post content that’s hateful towards people because of who they are.
• Share anyone’s private information — including your own school, address, or phone number, or anyone else’s.
• Ask other users for money, advertise paid services, or promote anything commercial without our permission.
• Post sexual content, violent content, or anything promoting self-harm, drugs, or illegal activity.
• Pretend to be someone else, including pretending to work for an employer or for us.
• Share confidential assessment material you were told to keep private. Talking about the shape of a process is fine; leaking the questions isn’t.
• Try to break, overload, scrape, or reverse-engineer the service, or get into parts of it you’re not meant to reach.
• Use automated tools to create accounts or collect data from Prentice.

In live event chats

The chat beside a live session is the one place on Prentice where other people read what you write, so the rules above matter most there. Three things to know before you use it:

• Your full name is shown next to every message. Not a nickname. Write accordingly.
• You can report any message with the flag beside it. It goes to the host, who reads it and decides what to do.
• We can hide a message or stop an account posting, during a session or afterwards, without warning you first. A hidden message disappears for everyone, and we keep our own copy so there is a record of what happened. Reporting something in bad faith, or making a lot of reports to bury real ones, is itself a breach of these terms.

Chat messages are deleted after 48 hours, and are never added to the recording we publish. A message somebody reported is kept longer — the Privacy Policy sets out exactly how long and why.

If you break these rules we may warn you, remove content, or close your account. For anything involving a risk to a young person we’ll act immediately and, where it’s appropriate, involve the police or other authorities.

If someone on Prentice makes you uncomfortable, or asks you for money or personal information, tell us at hello@prenticehq.com. You will never be in trouble for reporting something.

Our community runs on Discord and joining is optional. Discord has its own terms and its own minimum age, and your Discord account is separate from your Prentice account.

Two rules there are worth repeating here, because they protect you:

• Prentice staff will never message you privately first, and will never ask you for money. If an account claiming to be us does, it isn’t us — report it.
• Ask questions in the public channels. It’s safer, and someone else always has the same question.

The full server rules are pinned in the welcome channel and apply alongside these terms.

Your CV, your notes, and anything else you create stay yours. We don’t claim ownership.

You give us permission to store and display your content as far as it takes to run the service for you — for example, showing your CV to a reviewer you’ve asked for feedback. That permission ends when you delete the content or your account.

Only upload things you’re allowed to share, and don’t include other people’s personal details in a document you send us.

Our roadmaps, written guides, practice material, designs, code, and the Prentice name and logo belong to us or our licensors. You’re welcome to use all of it for your own apprenticeship search, including printing or saving things for yourself.

Please don’t republish it, sell it, use it to train a machine-learning model, or pass it off as your own.

We list apprenticeship programmes and application windows gathered from employers and public sources. We try to keep it accurate and we record where each listing came from, but:

• Deadlines and details change, sometimes without notice. Always check the employer’s own page before you rely on a date.
• We’re not connected to, endorsed by, or acting for any employer we mention. Their names and logos are used to identify them, nothing more.
• When you follow a link to an employer or another site, their terms and privacy policy apply, not ours.

If you spot something out of date, tell us — it genuinely helps everyone using the list.

Prentice is a young product and we’re still building it. Features will appear, change, and occasionally be removed. We don’t promise the site will always be available or free of bugs, though we obviously try.

We may update these terms. If a change matters to you we’ll email you before it takes effect. If you don’t agree with a change, you can delete your account — and if it affects something you’ve paid for, you’ll get a refund for what you haven’t used.

Everything on Prentice is currently free, and there are no paid features today.

If we introduce them, we’ll say clearly what costs money before you commit to anything. Because most of our users are under 18 and generally can’t be held to a commercial contract, we won’t take payment from anyone under 18 without a parent or guardian agreeing. If you’re a UK consumer buying something digital, you’ll also have the cancellation rights the Consumer Contracts Regulations give you, and we won’t ask you to waive them.

You can leave whenever you like

Go to Account → Security → Delete account. It deletes your data straight away and can’t be undone, so make sure you mean it. Our Privacy Policy lists exactly what goes.

When we might close an account

We may suspend or close an account if someone breaks these terms, if we believe they’re under 13, if there’s a risk to another user, or if we’re required to by law. Except where doing so would put someone at risk, we’ll tell you why and give you a way to respond.

Some responsibilities can’t be limited by any agreement, and we’re not trying to. Nothing here limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law says can’t be excluded — including your rights under the Consumer Rights Act 2015.

Beyond that:

• We provide guidance and information, and we’re not responsible for the outcome of any application you make or any decision an employer takes.
• We’re not responsible for information published by third parties, or for other sites we link to.
• We’re not liable for losses that weren’t a foreseeable result of us breaking this agreement.
• Where the service is provided free of charge and the law allows a limit, our total liability to you is capped at £100.

If we ever charge you for something, we’ll say plainly in those terms how liability works for the paid part, and it won’t be less than the law requires.

If something has gone wrong, please tell us first — email hello@prenticehq.com and we’ll do our best to sort it out. Most problems are a misunderstanding and a reply fixes them.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland you can also bring proceedings in your own local courts. Nothing here takes away the consumer protections you have where you live.

If any part of these terms turns out to be unenforceable, the rest still applies.